General Terms and Conditions

1. These General Terms and Conditions (hereinafter "Terms") apply to all contracts between CoreFrame, sole proprietor Henrik Wiedwald, Schubertring 32, 22848 Norderstedt, Germany (hereinafter "CoreFrame") and its clients. 2. CoreFrame's services are offered exclusively to entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law (hereinafter "Client"). Consumers within the meaning of § 13 BGB are not served. 3. These Terms apply exclusively. Any deviating, conflicting, or supplementary terms and conditions of the Client shall only become part of the contract if and to the extent that CoreFrame has expressly agreed to their validity in writing.

1. CoreFrame provides services in the field of local search engine optimisation (SEO), optimisation of Google Business Profiles, and the creation and hosting of websites. 2. The parties agree to a service contract. CoreFrame is obliged to perform the services professionally and in line with the current state of the art to improve local visibility, but does not guarantee any specific search engine ranking result or any particular revenue or enquiry outcome. 3. CoreFrame retains full creative, design, and technical control over the implementation of all measures (in particular web design, structure, and SEO copy). The selection, number, and intensity of measures are determined at CoreFrame's professional discretion. 4. CoreFrame does not grant the Client any protection from competition or exclusivity for specific industries or geographic service areas.

1. The contract is formed either through the electronic signature of both parties on a digital document, or through the Client's explicit verbal confirmation during a video or audio recording (video contract). 2. The Client consents to the conversation being recorded for the purpose of forming the contract and documenting its contents.

1. The contract has a fixed minimum term of 6 months. It begins on the date the contract is concluded (acceptance of the offer). 2. If the contract is not terminated by either party with 1 month's notice before the end of the minimum term, it automatically extends for an indefinite period and can then be terminated monthly with 1 month's notice to the end of the calendar month. 3. The right to extraordinary termination for good cause remains unaffected. Any termination must be made in text form (e.g. email).

1. All prices are net prices in Euro, plus statutory VAT at the applicable rate. 2. The fee consists of a one-time setup fee of EUR 3,500.00 and an ongoing monthly fee of EUR 297.00. 3. The setup fee is due immediately upon conclusion of the contract. The ongoing monthly fee is due in advance on the first day of each contract month. 4. Payment is made, at CoreFrame's discretion, via the payment provider Stripe or by bank transfer. 5. Default of acceptance by the Client: The commencement of payment obligations (both the setup fee and monthly instalments) is independent of whether the Client fulfils its obligations to cooperate. If the Client fails to provide required data, content, or approvals, this does not affect the due date of the fees. In this case, CoreFrame is entitled to demand payment without having fully rendered the service in advance (§ 615 BGB).

1. The Client is obliged to provide CoreFrame, promptly and free of charge, with all information, access (e.g. to existing domains or Google profiles), and media (logos, images, text) required to perform the services. 2. The Client warrants that all content provided by it (images, text, trademarks) is free of third-party rights and does not violate any statutory provisions. 3. Legal texts (Imprint and Privacy Policy): The Client is solely responsible for obtaining, and for the legal accuracy and currency of, the legal texts (Imprint, Privacy Policy, cookie banner content) on its website. CoreFrame does not provide legal advice. 4. Indemnification: The Client shall indemnify and hold CoreFrame fully harmless, upon first request, from any third-party claims arising from the infringement of copyrights, trademark rights, competition law, or data protection law (GDPR) due to content or legal texts provided by the Client. This also includes reasonable legal defence costs.

1. For the duration of the contract, CoreFrame grants the Client a simple, non-transferable right to use the website created and the SEO content. 2. Unrestricted ownership and usage rights to the source code and website files transfer to the Client only after termination of the contractual relationship and full payment of all outstanding amounts (including all instalments of the 6-month minimum term). 3. Physical handover of the code takes place only after termination of the contract, in digital form (e.g. as a data file or repository access). Hosting provided by CoreFrame ends when the contract ends.

1. CoreFrame is entitled to use the Client's name, company logo, and the results achieved during the collaboration (e.g. before/after rankings, website screenshots), without time or geographic limitation, for its own marketing and reference purposes (e.g. on its own website, on social media, or in presentations), either by name or anonymised.

1. CoreFrame is liable without limitation in cases of intent, gross negligence, and for injury to life, body, or health. 2. In cases of slightly negligent breach of a material obligation, the fulfilment of which is essential to the proper performance of the contract and on whose observance the Client may reasonably rely (cardinal obligation), CoreFrame's liability is limited to the foreseeable damage typical for this type of contract. 3. Beyond that, CoreFrame's liability is excluded. This also applies to data loss or damages caused by errors of third-party providers (e.g. Google algorithm updates or hosting outages).

1. The law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). 2. The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Hamburg. 3. Should individual provisions of this contract be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory provision.